“Most Likely to Succeed” at #Failcon

While visiting the Demo Room, we had the opportunity to look at a variety of different StartUps.  Later, using our phones, we voted via text message on the ones we thought were “Most Likely To Succeed.” Here are the winners.
  1. Mogotix – Paperless event tickets.
  2. MyNextCustomer - Measures calls and leads from a variety of sources, like Paid Search, SEO, Social, Offline campaigns.
  3. CardMunch – Take a picture of a business card with your phone; it turns into a virtual contact.

 

Community Management: Failing to Connect

The final panel was on “Community Management: Failing to Connect.” David Spark from Spark Media Solutions moderated.

I didn’t really understand what Community Management was before this panel.  Apparently, this area focuses on communication between the company and the users/buyers, especially when those users/buyers are angry. A few take-away messages:

  • Humor is very difficult – be careful!
  • Have a blog presence and a social presence.  Get your whole team involved.
  • Fall in love with everyone.
  • Be honest with your users.

One of the panelists summed up community management succinctly:  ”"The internet is angry, so we just talk to it.”

Increase User Engagement With Gaming Techniques

I’ve written a lot about video games.  On the blog, we’ve talked about internet and video game addiction as well as using video games to solve world problems.

Jane McGonigal created Evoke, a game with a focus on solving social problems.  Jesse Schell says video games, from Xbox achievements to DARPA’s Red Balloon Challenge to the points-based WeightWatchers program are already invading real life.  Economists are using video game data from games like EVE to uncover fundamental truths about decision-making.  Foldit – a protein folding game – is another attempt at creative crowdsourcing.

Failcon devoted an entire panel to this topic.  In “Increase User Engagement With Gaming Techniques,” moderator Greg Mand from GSM Consulting talked to these panelists about what we can learn from game design.

Greg Mand started out by saying that one of the most cringe-worthy buzzwords is Game Mechanics – every new business strategy apaprently has to incorporate it.  Mand provided examples like the aforementioned WeightWatchers program, and the – hilarious, yet apparently real – Ribbon Hero.  Ribbon Hero is a game that teaches players how to use Microsoft Office products.

Mand also noted that the most-addictive games are very difficult to fail.  On Farmville, your crops may die, but you can still continue to play.

Most of what they talked about has been covered on the blog before.  A lot of the panel discussion could almost directly have been drawn from Jesse Schell’s talk on this topic.  Most of it wasn’t new for me, but I can see the benefit to entrepreneurs who might not be familiar with the topic.

Gadgets Gone Wrong

Our keynote today came from David Pogue, Technology Columnist for the New York Times.  He spoke on “Gadgets Gone Wrong,” a topic on which he’s an expert.  He humorously critiques tech devices – holding no punches in cutting them down to size.

The reason his talk sounded so familiar: he’s been featured on TED.  I also learned that he used to be a Broadway conductor, which explains his charisma.

You can check out his website here.

Navigating the Exit

Nathan Beckord

One of the most important parts of planning for a startup is figuring out how to exit.  In “Navigating the Exit,” moderator Nathan Beckord from Venture Archetypes asked for exit strategies from the following speakers:

“Exists are very very very clearly tied to starts,” Zeszut said.  The message from the panelists was clear: have an exit strategy when you start your company.  They discussed negotiations, timing, buyouts, and early – or late – exits.

The highlight of this talk was a story from Zeszut.  Apparently, she closed a deal while in the hospital delivering her third child.  Talk about dedication.

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